Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers.

The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. You will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

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Access for 4 weeks

Created by

Wm. Randy McKinley

Rancho Palos Verdes, California

President & Founder of The Company Doctors
"The Business Turnaround Experts"

We developed these E-Learning modules - Quick reference Guides - Pocket E Books to support the skills gaps we identify when we work with companies to make them more profitable and sustainable. Typically our team has to move with a sense of urgency when a company calls "The Company Doctors" because the company's health is not good and it needs to be fixed quickly or they don't survive.
These 2- 3 hour skills training modules help us get some best practices in place in a hurry!

"The success of companies is dependent on employees executing processes with the correct approach, so a company can deliver consistent high level results i.e. IMaximum Net profit!" - Randy

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Customer Service

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Customer Service

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Registro y Pago

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