Customer Support

Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even smart phone apps. The customer experience begins long before the purchase is made.

With our “Non-Telephone Customer Support” workshop, you will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.

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Access for 4 weeks

Created by

Wm. Randy McKinley

Rancho Palos Verdes, California

President & Founder of The Company Doctors
"The Business Turnaround Experts"

We developed these E-Learning modules - Quick reference Guides - Pocket E Books to support the skills gaps we identify when we work with companies to make them more profitable and sustainable. Typically our team has to move with a sense of urgency when a company calls "The Company Doctors" because the company's health is not good and it needs to be fixed quickly or they don't survive.
These 2- 3 hour skills training modules help us get some best practices in place in a hurry!

"The success of companies is dependent on employees executing processes with the correct approach, so a company can deliver consistent high level results i.e. IMaximum Net profit!" - Randy

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Customer Support

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Registro y Pago

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